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Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up window will appear. It includes exhaustive info about all the operations that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide variety of how-to video clips clarifying how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our comprehensive FAQ database, which contains questions asked by actual clients and offers practical solutions. We periodically update our Frequently Asked Questions database with new entries so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, we have a fantastic team of support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you send will be responded to within sixty minutes (the average ticket response time being about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 235537

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com